Lemon #5. You can't win an
You can’t win an argument. You can’t because if you lose it, you lose it; and if you win it, you lose it. Why? Well, suppose you triumph over the other person. Then want? You will feel fine. But what about that person? You’ve made him/her feel inferior. You’ve hurt the pride and he/she will resent your triumph.
Buddha said: «Hatred is never ended by hatred but by love,» and a misunderstanding is never ended by an argument but by tact, diplomacy, conciliation and a sympathetic desire to see the other person’s viewpoint.
Look for areas of agreement, be honest, promise to think over your opponent’s ideas and study them carefully, thank your opponents sincerely for their interest, control your temper and postpone action to give both sides time to think through the problem.
Remember. When one yells, the other should listen – because when two people yell, there’s no communication, just noise and bad vibrations.
The only way to get the best of an argument is to avoid it.
Dale Carnegie @ How to win friends and influence people.