Lemon #14. A formula that will work
Remember that other people may be totally wrong. But they don’t think so. Don’t condemn them. Any fool can do that. Try to understand them.
There’s a reason why the other person thinks and acts as he or she does. Ferret out that the reason – and you have the key to his actions, perhaps to his personality.
If you say to yourself: «How would I feel, how would I react if I were in his or her shoes?», you’ll save yourself time and you’ll sharply increase your skill in human relationships.
The success in dealing with people depends on a sympathetic grasp of the other person’s viewpoint.
Tomorrow, before asking anyone to put out a fire or buy your product or contribute to your favorite charity, why not pause and close your eyes and try to think the whole thing through from another person’s point of view? Ask yourself: «Why should he or she want to do it?».
Try honestly to see things to see things from the other person’s point of view.
Dale Carnegie @ How to win friends and influence people.